​Last updated: 18 September 2026

Australia’s Best Pools (trading as Chop Out Media ABN: 74 668 472 508) respects your privacy and is committed to handling your personal information responsibly.

This Privacy Policy explains how we collect, use, store and disclose personal information when you visit our website, join ABP Rewards, enquire about our services, enter a competition or interact with our digital marketing.

1. Who We Are

Australia’s Best Pools is a digital platform connecting Australians with pool inspiration, pool builders, lifestyle brands, products and exclusive member benefits.

Our website is operated by:

Legal business name: Chop Out Media 
ABN: ABN: 74 668 472 508
Website: 
Email: david@allualg.com.au

2. Information We Collect

• Your name, email address, telephone number and location.

• Membership registration details and membership status.

• Billing and transaction information, such as payment status and purchase history.

• Business names, contact details, logos, website links and information supplied by pool builders, sponsors and brand partners.

• Enquiries, competition entries, survey responses and correspondence.

• Information about your interactions with our website, emails and advertising, including pages visited, links clicked, device information and approximate location.

We only seek information reasonably necessary for our activities.

Payment information may be processed by a third-party payment provider. ABP does not stores any payment card information 

3. How We Collect Information

We may collect information when you:

• Register for an ABP Rewards membership.

• Subscribe to our newsletter or request updates.

• Submit an enquiry through our website or a Meta lead form.

• Apply for a pool builder listing or brand partnership.

• Enter a competition or participate in a promotion.

• Contact us by email, telephone or social media.

• Browse our website or interact with our advertising.

We may also receive business contact information from referrals, publicly available business sources and people who contact us on behalf of a business.

Where practical, you may contact us without identifying yourself. However, we may need certain details to provide memberships, respond to enquiries or process payments.

4. How We Use Your Information

We use personal information to:

• Create and manage ABP Rewards memberships.

• Process payments and provide membership-related communications.

• Respond to enquiries and provide customer support.

• Manage pool builder listings and brand partnerships.

• Deliver newsletters, member offers and other marketing communications where permitted.

• Operate competitions and promotions.

• Understand website performance and improve our content and services.

• Measure and improve our advertising campaigns.

• Maintain the security and operation of our website.

• Meet our legal and regulatory obligations.

We may group our audience into categories such as general-public members, pool builders and lifestyle brands so we can provide communications relevant to their interests.

5. ABP Rewards and Participating Brands

ABP Rewards connects members with offers from participating businesses.

If you click through to a participating brand’s website, that business may collect information directly from you under its own privacy policy.

We do not automatically provide participating brands with our complete membership database.

6. Marketing and Email Communications

If you consent to receive marketing, or we are otherwise permitted by law to contact you, we may send:

• ABP newsletters and website updates.

• Member benefits and exclusive offers.

• News about participating brands and pool builders.

• Competition announcements and relevant ABP promotions.

You can unsubscribe from marketing emails using the unsubscribe link in the message or by contacting us.

Unsubscribing from marketing does not cancel a paid membership or prevent us from sending essential communications about your account, payments or services.

We will not sell our membership database to advertisers or unrelated businesses.

7. Cookies, Analytics and Meta Advertising

Our website may use cookies, pixels and similar technologies to understand how visitors use the website, measure advertising performance and improve our services.

Depending on the tools we activate, this may include website analytics and Meta advertising technologies.

These technologies may collect information about your browser, device, pages visited and interactions with our website or advertising.

Where enabled, advertising tools may help us measure conversions, create advertising audiences and show relevant ABP advertisements on third-party platforms.

You may be able to manage certain tracking preferences through our website’s cookie settings, your browser or the relevant advertising platform.

8. When We Share Information

We may share personal information with trusted service providers where reasonably necessary to operate ABP, including providers of:

• Website hosting and membership systems.

• Payment processing and accounting.

• Email marketing and customer relationship management.

• Website analytics and digital advertising.

• Technical support and business administration.

We may also disclose information where required or authorised by law, or where you have consented.

Service providers may only receive information relevant to the services they perform.

9. Overseas Disclosure

Some technology providers used by ABP may operate or process information outside Australia.

Where applicable, we will take reasonable steps to protect personal information disclosed to overseas recipients in accordance with Australian privacy requirements.

10. Storage and Security

We take reasonable steps to protect personal information against misuse, loss and unauthorised access, modification or disclosure.

Information may be stored in secure website, membership, email marketing and business administration systems.

We retain personal information for as long as reasonably required for the purposes described in this policy or to meet legal obligations. When information is no longer required, we take reasonable steps to delete or de-identify it where appropriate.

No online system can be guaranteed to be completely secure.

11. Accessing or Correcting Your Information

You may request access to personal information we hold about you or ask us to correct information that is inaccurate, incomplete or out of date.

Please contact us at ausbestpools

We may need to verify your identity before responding. We will respond in accordance with applicable privacy law.

12. Privacy Complaints

If you have a concern about how we have handled your personal information, please contact us at ausbestpools@gmail.com with details of your concern.

We will investigate your complaint and aim to respond within 30 days.

If you are not satisfied with our response, you may be able to lodge a complaint with the Office of the Australian Information Commissioner (OAIC).

Website: www.oaic.gov.au

13. Third-Party Websites

Our website may contain links to pool builders, lifestyle brands, retailers, social media platforms and other external websites.

We are not responsible for the privacy practices of third-party websites. We encourage you to review their privacy policies before providing personal information.

14. Changes to This Policy

We may update this Privacy Policy as our website, membership program and business activities develop.

The current version will be published on our website with its last updated date.

15. Contact Us

For privacy enquiries, access requests, corrections or complaints, please contact:

ausbestpools@gmail.com